Our over-a-year-focus on user experience enhancements is now being seen by the world. We couldn’t affect our whole product, but instead focused for this release on what customers said they use/need the most.
These enhancements are for our product IBM Flex System Manager, and it includes some really big user experience changes that our design team has been designing/iterating on for over a year. I haven’t been this excited about a release I’ve been involved with since my album (check it out here or on iTunes/Amazon… it ROCKS!)
We have received very positive feedback during our customer testing, and our own internal users seem thrilled. We have measurements that tell us we’ve reduced time/effort to get things done, that it’s simple to use, and it just looks pretty 🙂
But I wonder if I, or anyone, can really declare a level of user experience has been achieved until users get their hands on it and use it (probably for at least a month)? Because, in the end, it’s all about our users and if the product is useful to them…and delights them.
Be that as it may, check out what our new user experience is like…
How about you? Do you have a favorite way to share your improved user experience to your users? How do you get feedback?