How To Craft (And Measure) a Killer User Experience – Virtual Conference Sept 19th

I’m always looking for ways to improve a product’s user experience. Thanks to my friends at Penton Media, I’m excited to announce I am speaking in the 11th annual iPro Developer conference, where I’ll be speaking on user experience…specifically, how to craft and measure a killer user experience!

Here’s a peek:
When you use a product with a killer user experience you just know it. But how do you create one? Even more basic, what elements make up a killer user experience? I’ve worked for years in user experience and regularly get asked that, so I will share how I describe a killer user experience, how it can be measured, and even what emotional responses are at stake. In the end, only our users can describe how they feel about a product’s user experience, and my hope is with this session you will start hearing, “Delightful”, “Awesome”, and even “Killer”.

I hope we can have a vibrant session, and follow up with some great conversations afterwards here on this site.

Check out the conference link for more details.

I look forward to the experience, and hope to see you there!

Craft a Killer UX – The Grin Metric

“If using this software doesn’t put a big ol’ grin on your face, it’s probably not worth it” *

I love this quote. How many times have we been asked to measure user experience, when all along a simple glance at our user’s face would suffice?

Regardless of the research, design iterations, analysis, tutorials, and user testing, if a product makes the user smile…ear to ear…when using it, it’s got a killer user experience.

That grin communicates that the UX surprised them, delighted them, exceeded their I’ve-got-a-crazy-idea-to-make-my-life-a-ton-easier-but-I-doubt-this-product-is-awesome-enough-to-do-it-for-me expectations, and most of all…

…that grin communicates an instinctual delight that only comes from deep emotional impact…resulting in loyalty, trust, and, in the end, a very happy user.

What better goal is there?

* Paraphrased from an awesome article on Recording Review by Brandon Drury…read it!

Related Posts Plugin for WordPress, Blogger...